Defines and ensures implementation of business strategy
Defines and ensures implementation of business strategy, guidelines and procedures, acts as trusted advisor to Sales Divisions and Management regarding Business Excellence.
* Sales Process Optimization: Drives process improvement, solutions enhancement, and innovations to contribute to business growth and excellence with deep understanding of internal processes and products.
* Data Analyses on Sales Activities: Continuously Improves the delivery of data analysis on sales activities, market and customer information to the Sales Divisions to support their decision making.
* Tool Development & Adaption: Contributes to the adaption, implementation and post implementation support (including maintenance and improvement) of business intelligence tools with intuitive, customer-friendly interfaces.
* Digitalization: Leads organizational effectiveness initiatives with related teams and stakeholders, through the introduction of new collaboration, work methodologies, and the latest technologies such as Artificial Intelligence.
* Drives alignment on strategy, guidelines and procedures related to Business Excellence.
* Analyses, develops, implements and adapts defined Business Excellence guidelines and procedures (e.g. regarding Benchmarking activities) for assigned area of responsibility, ensures proper communication and training.
* Plans and initiates benchmarking activities and assessments of organizational operational performance.
* Defines and monitors appropriate KPIs and improvement targets together with management and functions.
* Sets up, coordinates and ensures implementation of comprehensive business improvement programs in line with overall business strategy and targets.
* Defines program structure, required resources, responsibilities and targets for individual subprograms.
* Monitors program progress and ensures program reviews with management and communication to stakeholders.